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You can get answers from our help section 24 hours a day.
We've created this section to help you get the answers you need as fast as you can.
Our customer service staff are on hand to help out, but it may well be quicker to find the answers yourself in this section.

 

How do I return an item: explains how to return an item to us


Delivery Question: explains how long your order is likely to take


How to get your prescription: illustrates the various styles of prescriptions and common ways that they're written to help you understand them


How to Order :illustrates how to Order your glasses on the site

Lenses & coatings